Seller Rules

MotoBi connects you with buyers across Sri Lanka. These rules keep the marketplace honest, so buyers trust what they see and your listing gets taken seriously. Please read them before you post.

1. Before you post

• You must be at least 18 years old.
• You must own the bike, or be legally allowed to sell it.
• You must actually have the bike. Do not post a bike you are still trying to buy, or one that belongs to someone else.
• Have the registration documents ready. Buyers will ask.

2. Photographs

Photos are the first thing a buyer looks at. They are also where most dishonesty shows up, so we are strict here.

Do:

• Use your own photos of the actual bike you are selling
• Take them recently — not from a sale two years ago
• Show the bike clearly: front, side, rear, odometer, and anything a buyer should see
• Photograph damage too. A buyer who finds damage you hid will walk away, and may report you.

Do not:

• Use pictures from Google, a showroom, a brochure, or another seller's listing
• Edit photos to hide scratches, dents, rust or accident damage
• Use a photo of a different bike of the same model

MotoBi checks uploaded photos automatically. If the same photo appears on more than one listing, we will see it. Using someone else's photos will get your listing removed.

3. Describe the bike honestly

• Condition: say what it really is. Say if it has been in an accident, if parts have been replaced, if something does not work.
• Mileage: give the true reading. Never roll back or misstate the odometer.
• Year and model: exactly as on the registration.
• Documents: say clearly whether the book is in your name, whether the registration is up to date, and whether there is an outstanding lease or loan.

A buyer will find out anyway when they inspect the bike. Being honest in the listing saves both of you a wasted trip.

4. Price

• Show the real price you want.
• No hidden charges added later.
• If the price is negotiable, say so.
• Do not put a fake low price just to get calls. Buyers report this, and it wastes your time as much as theirs.

5. One bike, one listing

Post each bike once. Do not post the same bike several times, or delete and re-post it repeatedly, to sit higher in the list. MotoBi detects this, and it is unfair to every other seller.

6. Your contact details

• Give a working phone number. A buyer who cannot reach you will move on.
• Answer calls and messages. If the bike is no longer available, say so.
• Only your own number. Never post someone else's contact details.

7. When the bike is sold

Mark it sold, or remove the listing. Leaving a sold bike listed wastes buyers' time and makes the whole marketplace less useful. It also means you keep getting calls you do not want.

8. What is not allowed

Your listing will be removed, and your account may be suspended, if you:

• Post a stolen bike, or one you have no right to sell
• Post a bike that does not exist
• Use someone else's photographs
• Hide damage or misstate the condition
• Roll back the odometer or lie about mileage
• Post a fake price to attract calls
• Post the same bike many times
• Post offensive, abusive or obscene content
• Post someone else's personal details
• Create fake accounts, or return after a suspension under a new account
• Use MotoBi to spam or harass other users
• Post anything illegal

9. Meeting a buyer safely

MotoBi publishes your listing. What happens after that is between you and the buyer, so take ordinary care:

• Meet in a public place, in daylight
• Take someone with you if you can
• Be careful with advance payments and anyone who wants to complete the deal without seeing the bike
• Count cash carefully, and be wary of anyone rushing you
• Complete the registration transfer properly — do not hand over the bike on a promise

MotoBi is not part of the sale. We do not hold money, we do not guarantee the buyer, and we cannot recover a payment for you.

10. If you break the rules

Depending on what happened, we may:

• Remove your listing — and we will tell you the reason
• Suspend your account temporarily
• Close your account for serious or repeated breaches

If you think we got it wrong, contact us. We will look again.

11. Reporting a problem

If you see a listing that breaks these rules — a stolen bike, a fake listing, your own photographs on someone else's post — report it in the app.

Reports are read by our staff. Nothing is removed automatically just because it was reported, so honest sellers are safe from malicious reports. Do not submit false reports to damage a competitor. We can see who reported what.

12. Questions

Email info@thulinexis.com

ThuliNexis Digital (Pvt) Ltd
57 Upcot Road, Maskeliya, Sri Lanka